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Books from Cindy

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Frequently Asked Questions and Store Policies:

Store Policies:

  • Customer Service -
All of our books are in stock, cleaned and ready for you to enjoy.
I try to be diligent and describe the used books accurately. Please read the 'Comments' section of each book listing for a detailed description of that book. Please note that some of my books are ex-library books so they have library markings such as discard pocket, reference number sticker, etc. If a book is an ex-library book - this will always be noted in my comment of the book
  • Payment and shipping -
Payments can be made through Amazon Payments or PayPal. You will be given that choice at checkout. Please note that you do not need an account with PayPal to use their service. At the time of checkout, your cart will be transferred to your chosen site to complete the transaction.
I package books in a box and ship Monday thru Saturday. All shipments are sent with delivery confirmation number so you can see where your shipment is.
Standard shipping is done with USPS Media Mail (7-15 days)
Expedited shipping is sent by USPS Priority Mail (2-3 days)
I am shipping from 45039 zipcode in southwestern Ohio.
If paying thru Amazon, each book will have the full shipping cost of $3.99 for Standard shipping and $6.99 for Expedited shipping. I am unable to change those shipping rates since you are paying thru Amazon.
If paying thru PayPal, combined shipping is available and free shipping over a total of $50 is available.  Standard shipping: $3.00 for the first item, $1.50 each additional item. Expedited shipping: $6.00 for the first item, $3.00 each additional item.  If your total (before shipping costs) is over $50, then please use the coupon code OVER50 in the checkout coupon area.
  • Pickup

If you live near the 45039 zipcode (near Kings Island) then feel free to save on shipping costs and come pick up your books at my house.  Please contact me at booksfromcindy@gmail.com to make proper arrangements.  Please use the coupon code PICKUP in the checkout coupon area.

  • Returns
We have a 14 day return policy. You may return the book for any reason within 14 days for a full refund minus shipping costs. The book must be received in the same condition in which it was sent unless it is obvious the the Post Office ruined it. Return shipping charges are the reponsibility of the customer unless it is my error.
If you have a problem with your book, please contact me at booksfromcindy@gmail.com

Frequently Asked Questions:

  • Can we come and see your books in your home or do you have a bookstore we can come and visit?

No. I'm sorry - Books from Cindy is only an internet company.

  • What about my privacy and my financial information?
Your privacy is very important to Books from Cindy. I will never divulge any of your mailing list information to third parties.
Any payments that are processed through Amazon or Paypal, I have no access to your personal financial information.
  • Why do some of the book covers not match what I see online when I get my book?
A book may have many different book covers. The illustrations shown on this website are one of book covers for this book - it might not match my copy exactly.

If an illustration is not being pulled for a book, then a generic frog reading a book picture is being used instead.






 


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